Privacy Policy

1. Introduction

FreshFlow Yoga Studio operates a website providing information about our yoga services and physical activity programmes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and handling your personal information responsibly and in compliance with applicable UK data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, phone number)
• Information you provide in contact forms or enquiry submissions
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer service
• To communicate with you about our services
• To improve our website and services
• To send you marketing communications (with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent for specific purposes
• Legitimate interests: To operate and improve our business
• Legal obligation: To comply with applicable laws and regulations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device.

For detailed information about the cookies we use and your choices, please see our Cookie Policy.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and business
• Professional advisers (lawyers, accountants)
• Law enforcement or regulatory authorities when required by law

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your Rights

Under UK data protection law, you have the following rights:

• Right to access your personal information
• Right to rectification of inaccurate information
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

FreshFlow Yoga Studio
58 Victoria Road
Northborough NB8 3FT
United Kingdom
Phone: +44 1632 499 128
Email: [email protected]